Is this your situation?
- I don't know which hospital to go to.
- It's hard to explain my symptoms in Korean.
- I suddenly feel sick at night and no clinic is open.
- I'm scared because I don't know how much it will cost.
Rights you should know
Everyone can receive treatment
Getting medical care when you are sick is a basic right. In an emergency especially, getting treatment first is what matters.
You can ask for interpretation help
In some cases you can ask the Danuri Call Center or your local family center for someone to go with you to the hospital or for phone interpretation.
Emotional difficulties can be treated too
Being unable to sleep, or feeling anxious or depressed all the time, is also something you can get help with. You can start by talking to the Youth Helpline 1388.
Try this
- 1.
Go to a local clinic first
Colds, stomach upsets and minor injuries can be treated at a clinic near your home, and it costs less. Bring your ID (residence card).
- 2.
If you are badly sick or hurt, call 119
In an emergency, such as someone being unconscious or bleeding heavily, call 119 and ask for an ambulance.
- 3.
Write down your symptoms before you go
If you note on your phone when it started, where it hurts and how, it is easier to explain even in simple Korean. You can also use a translation app.
- 4.
If you are worried about the cost, ask first
At the reception desk you can ask, "I don't have insurance. How much will it cost?" Check whether you have health insurance by calling 1577-1000.
Please note
Only medical staff can make a diagnosis or decide on treatment. LINKRIGHTS does not give medical advice.
Checklists to use with this information
You might also want to know
- Hospital & Health
Can foreign residents join the national health insurance?
Yes, if you meet the conditions. Health insurance greatly reduces what you pay at a hospital.
- Daily Life in Korea
I want to open a bank account and get a mobile phone
A bank account and a phone are basics for life in Korea. With a residence card you can usually get both, but if you are a minor you may need a guardian's consent.
Where to get help
Ambulance & Fire (119)
Emergency lineArea: NationwideViolence & safetyHealth care
How they can help
Call for an ambulance when someone is badly hurt or very ill, or when there is a fire.
- Languages
- Korean · English · Chinese · Vietnamese · other languages
- Opening hours
- 24 hours
WebsitePhone 119
nfa.go.kr
What to say once the call connects
- “Please help me. I am in danger right now.”
- “I am at ___. (If you do not know the address, name a building or shop you can see)”
- “Korean is difficult for me. I need an interpreter.”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 27 September 2026
National Health Insurance Service 1577-1000
Area: NationwideHealth care
How they can help
Handles health insurance enrolment, premiums and eligibility, including rules for foreign residents.
- Languages
- Korean · English · Chinese · Vietnamese
- Opening hours
- Weekdays 09:00-18:00
WebsitePhone 1577-1000
nhis.or.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “Can I get advice in English, Chinese, Vietnamese?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
Danuri Call Center 1577-1366
Emergency lineArea: NationwideFamilyViolence & safety
How they can help
A 24-hour multilingual call center for migrants, covering daily-life questions and violence support.
- Languages
- Korean · English · Chinese · Vietnamese · other languages
- Opening hours
- 24 hours
WebsitePhone 1577-1366
liveinkorea.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “Can I get advice in English, Chinese, Vietnamese?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
Local Family Center (Multicultural Family Support)
Area: NationwideLocal centresFamilyEducation & school
How they can help
Local centres offering Korean lessons, interpretation and study support. On the Family Center portal (familynet), choose your city or province to see nearby centres and their contact details.
Find one near youPhone 1577-9337
familynet.or.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “My Korean isn't very good. Can I still get advice?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 16 September 2026
Youth Helpline 1388
Emergency lineArea: NationwideMental healthViolence & safety
How they can help
A helpline for young people aged 9-24 about any worry: home, violence, school, or the future. Your call is confidential.
- Languages
- Korean
- Opening hours
- 24 hours
WebsitePhone 1388
kyci.or.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “My Korean isn't very good. Can I still get advice?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 24 September 2026
What to say once the call connects
If you are not sure how to start the call, use these sentences as a guide. They are only examples and do not replace advice from the organisation.
- 1. “Hello. I'm calling because I'd like some advice about Hospital & Health.”
- 2. “This is what happened. (Briefly say when, where and what happened.)”
- 3. “Is there anything I can do? What should I prepare?”
Tips for the call
- If Korean is hard for you, ask: "Can I get advice in another language?"
- Keep dates, places and things like text messages or contracts next to you so it is easier to explain.
- You only need to give your name or contact details if the counsellor asks for them.
Follow the organisation's own guidance on how advice works. If you are in danger now, call 112 (police) or 119 (ambulance) straight away.
Sources for this page
Official sources (organisation websites, open in a new window)
- National Health Insurance Service · National Health Insurance Service
- Ministry of Gender Equality and Family · Danuri portal
- Korea Disease Control and Prevention Agency · National Health Information Portal
- Health Insurance Review & Assessment Service · Health Insurance Review & Assessment Service
Last reviewed 6 September 2026
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