Is this your situation?
- The stay period on my alien registration card ends soon.
- I am told to visit immigration but do not know how to book.
- I do not know which documents I need.
- My stay period has already passed and I do not know what to do.
Rights you should know
You can apply in advance
You may apply well before the expiry date, so applying early is the safest choice.
Multilingual guidance is available
The Immigration Contact Center (1345) answers in several languages, so you can ask your questions before you go.
If your stay has already expired, get advice quickly
Leaving an expired stay unresolved can make things much worse. Do not decide alone. Call 1345 or a legal advice service first.
Try this
- 1.
Check your expiry date first
Look at the back of your alien registration card or check on HiKorea, then set a reminder in your phone calendar.
- 2.
Book a visit on HiKorea
Reserve an appointment at your local immigration office at hikorea.go.kr. Slots fill up, so book early.
- 3.
Ask 1345 which documents you need
Requirements differ by visa type. Tell them your status and prepare exactly what they list.
- 4.
Take someone with you if it feels hard
A guardian, a teacher or a migrant support worker can go with you to the office.
Please note
LINKRIGHTS cannot judge or guarantee whether a visa will be approved. Always confirm eligibility and documents with HiKorea or 1345.
Checklists to use with this information
You might also want to know
Your residence status (visa type) sets out what you are allowed to do in Korea. Knowing your status exactly is the first step for every procedure.
- Hospital & Health
Can foreign residents join the national health insurance?
Yes, if you meet the conditions. Health insurance greatly reduces what you pay at a hospital.
If you plan to stay more than 90 days from the day you entered, you must register as a foreign resident within 90 days at the immigration office for the area where you live.
Where to get help
Immigration Contact Center 1345 (HiKorea)
Area: NationwideStay & visa
How they can help
Multilingual advice on visa status, extensions and alien registration. Office visits are booked on HiKorea.
- Languages
- Korean · English · Chinese · Vietnamese · other languages
- Opening hours
- Weekdays 09:00-18:00
WebsitePhone 1345
hikorea.go.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “Can I get advice in English, Chinese, Vietnamese?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
Danuri Call Center 1577-1366
Emergency lineArea: NationwideFamilyViolence & safety
How they can help
A 24-hour multilingual call center for migrants, covering daily-life questions and violence support.
- Languages
- Korean · English · Chinese · Vietnamese · other languages
- Opening hours
- 24 hours
WebsitePhone 1577-1366
liveinkorea.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “Can I get advice in English, Chinese, Vietnamese?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
Korea Legal Aid Corporation 132
Area: NationwideLegal
How they can help
Free legal advice from a public body, with free litigation support if you meet the criteria.
- Languages
- Korean
- Opening hours
- Weekdays 09:00-18:00
WebsitePhone 132
klac.or.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “My Korean isn't very good. Can I still get advice?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
Government Complaints Hotline 110 (e-People)
Area: Nationwide
How they can help
A single government window that tells you which office handles your issue, and lets you file a complaint.
- Languages
- Korean · English
- Opening hours
- Weekdays 09:00-18:00
WebsitePhone 110
epeople.go.kr
What to say once the call connects
- “Hello. I'm calling because I'd like some advice about something.”
- “Can I get advice in English?”
- “Can young people get advice here too?”
- “Is there anything I can do? What should I prepare?”
These are examples only. Please follow the organisation's own instructions.
Last reviewed 6 September 2026
What to say once the call connects
If you are not sure how to start the call, use these sentences as a guide. They are only examples and do not replace advice from the organisation.
- 1. “Hello. I'm calling because I'd like some advice about Visa & Stay.”
- 2. “This is what happened. (Briefly say when, where and what happened.)”
- 3. “Is there anything I can do? What should I prepare?”
Tips for the call
- If Korean is hard for you, ask: "Can I get advice in another language?"
- Keep dates, places and things like text messages or contracts next to you so it is easier to explain.
- You only need to give your name or contact details if the counsellor asks for them.
Follow the organisation's own guidance on how advice works. If you are in danger now, call 112 (police) or 119 (ambulance) straight away.
Sources for this page
Official sources (organisation websites, open in a new window)
- Ministry of Justice · HiKorea (Korea Immigration Service)
- Ministry of Justice · Korea Immigration Service, Ministry of Justice
Last reviewed 6 September 2026
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